Manage IT/Ops Like A Business (Service Unit Cost Model)

IT Department: Edging Toward Profit

Welcome to the end of information technology as overhead.
Maybe you've thought about charging for your technology
department's services, but how would you go about it? This
calculator will help you determine the cost of a single
technology service--application development, for example--and
get you on the road to profitability.

http://ct.eletters.thechannelinsider.com/rd/cts?d=182-229-2-21-106202-21066-0-0-0-1