Remote Technical Support and Web-Based Service Delivery for IT Managers

ZIFF DAVIS INTERNET SPECIAL OFFER

Remote Technical Support and Web-Based
Service Delivery for IT Managers

Dear IT Manager:

Citrix, a Ziff Davis Internet sponsor, has a complimentary
white paper and two Webcasts that will bring you up-to-date
on complete remote support solutions for today's competitive
companies.

How to Provide Remote Support in Fully Integrated
Remedy Environments
http://ct.enews.eweek.com/rd/cts?d=186-2926-1-94-110627-339147-0-0-0-1

An introduction to the overall advantages of remote support
and Citrix GoToAssist, a collaborative technical support solution.

Empower Your People with Remote Support
http://ct.enews.eweek.com/rd/cts?d=186-2926-1-94-110627-339150-0-0-0-1

Listen in on this informative Webcast on award-winning technology.

Web-Based Service Delivery Falling Short of Its Promise
http://ct.enews.eweek.com/rd/cts?d=186-2926-1-94-110627-339153-0-0-0-1

Although a recent SSPA Benchmark Study found the telephone
is still the fastest way to resolution, in this lively Webcast, Bill
Rose, SSPA Founder and Executive Director provides a blueprint
for the promise of superior Web-based services.

See how Citrix remote support solutions can help your company
today - download these free informational assets now.